Tidio combines AI chatbots, live chat, and helpdesk features designed for e-commerce. Its Lyro AI chatbot can answer customer questions, recommend products, and handle support tickets using your store data.
Pros & Cons
Lyro AI is very capable
Easy to set up
E-commerce integrations
Affordable for small stores
AI conversations have limits
Advanced features need higher plan
Chatbot builder could be smoother
Mobile app needs work
Key Features
Lyro AI chatbotLive chatHelpdeskOrder managementProduct recommendationsAbandoned cart recovery